Citizen Voice — Feedback Center
Part of Afghanistan's Digital Accountability Initiative. Submit feedback, track complaint resolution and measure government responsiveness in real-time.
Government Responsiveness Index
Measuring the efficiency of Afghanistan's digital governance — pilot data from Kabul Province
8.9
Avg. Days
Overall Score
56%Based on 4,328 resolved cases across all departments
Afghanistan Customs
234 cases5 days
NSIA
342 cases6 days
Afghanistan Revenue Department
678 cases7 days
Ministry of Transport
567 cases9 days
Ministry of Commerce & Industry
412 cases10 days
Ministry of Finance
890 cases11 days
Kabul Municipality
1205 cases14 days
Submit a Complaint or Inquiry
Your voice matters. As part of Afghanistan's Citizen Voice Initiative, every complaint is tracked and departments are held accountable for response times.
Your Complaints & Inquiries (2)
Click on a complaint to view the full conversation history with the relevant department